Infomate: Difference between revisions
←Created page with '{{User sandbox}} <!-- EDIT BELOW THIS LINE --> {{Short description|Sri Lankan business process management company}} {{Infobox company | name = Infomate Private Limited | logo = Infomate logo.png | logo_size = 200px | logo_alt = Infomate Logo | logo_caption = Logo of Infomate (Private) Limited | type = Subsidiary | industry = Business Process Management (BPM), Outsourcing | founded = 2005 | founder = John Keells Hold...' |
Cleanup: remove deletion notice and missing templates |
||
| (10 intermediate revisions by 6 users not shown) | |||
| Line 1: | Line 1: | ||
<!-- EDIT BELOW THIS LINE --> | <!-- EDIT BELOW THIS LINE --> | ||
{{Infobox company | {{Infobox company | ||
| name = Infomate Private Limited | | name = Infomate Private Limited | ||
| Line 22: | Line 20: | ||
}} | }} | ||
'''Infomate (Private) Limited''', known as '''Infomate''', | '''Infomate (Private) Limited''', known as '''Infomate''', a Sri Lankan company that provides [[Business process management|business process management (BPM)]] and [[Outsourcing|business process outsourcing (BPO)]] services.<ref name="SLASSCOM-Profile" /><ref name="EDB-Profile" /> Founded in 2005, it is a wholly owned subsidiary of [[John Keells Holdings]] (JKH), one of Sri Lanka's largest business groups, and was the country's first shared services centre.<ref name="Echelon-20Years" /><ref name="CSE-AnnualReport" /><ref name="Echelon-Heights" /> | ||
The company is based in Colombo and serves clients | The company is based in Colombo and serves clients in Sri Lanka and international markets, including Australia, the United Kingdom, the United States, Canada, the Nordic countries, and the Middle East.<ref name="Echelon-20Years" /><ref name="Echelon-Heights" /> Infomate has been included in Everest Group's PEAK Matrix assessments for finance and accounting services <ref name="Everest-2026" /> and holds [[ISO/IEC 27001]] certification for information security.<ref name="IAF-CertSearch" /> | ||
== History == | == History == | ||
| Line 35: | Line 33: | ||
Three rural BPO centres were established under this model: | Three rural BPO centres were established under this model: | ||
* '''Ontime Private Limited''' in | * '''Ontime Private Limited''' in Mahavilachchiya, founded in 2007.<ref name="CSE-AnnualReport" /> | ||
* '''Seenigama BPO Technologies''' in Seenigama, established with the Foundation of Goodness.<ref name="Echelon-20Years" /><ref name="Echelon-Growth" /> | * '''Seenigama BPO Technologies''' in Seenigama, established with the Foundation of Goodness.<ref name="Echelon-20Years" /><ref name="Echelon-Growth" /> | ||
* '''Jaffna BPO Technology''' in [[Jaffna]], founded in 2013.<ref name="CSE-AnnualReport" /> | * '''Jaffna BPO Technology''' in [[Jaffna]], founded in 2013.<ref name="CSE-AnnualReport" /> | ||
These centres employ young people from rural areas, predominantly women, for back-office and data processing work.<ref name="CSE-AnnualReport" /><ref name="Echelon-Growth" /> | These centres employ young people from rural areas, predominantly women, for back-office and data processing work.<ref name="CSE-AnnualReport" /><ref name="Echelon-Growth" /> | ||
== Operations == | == Operations == | ||
| Line 49: | Line 44: | ||
== References == | == References == | ||
{{Reflist|refs= | {{Reflist|refs= | ||
<ref name="SLASSCOM-Profile">{{cite web |title=Infomate Private Limited |url=https://slasscom.lk/directory-detail/infomate-private-limited/ |website=slasscom.lk | | <ref name="SLASSCOM-Profile">{{cite web |title=Infomate Private Limited |url=https://slasscom.lk/directory-detail/infomate-private-limited/ |website=slasscom.lk|access-date=2026-06-22}}</ref> | ||
<ref name="Everest-2026">{{cite web | |||
|title=Integrated Finance and Accounting Services (FAS) PEAK Matrix® Assessment 2026 | |||
|url=https://www.everestgrp.com/report/egr-2026-23-r-8438/ | |||
|website=Everest Group | |||
|year=2026 | |||
|access-date=2026-10-05 | |||
}}</ref> | |||
<ref name="EDB-Profile">{{cite web |title=Infomate (Pvt) Ltd - EDB Sri Lanka |url=https://www.srilankabusiness.com/exporters-directory/company-profiles/infomate-pvt-ltd/ |website=srilankabusiness.com |publisher=Sri Lanka Export Development Board |access-date=2026-06-22}}</ref> | <ref name="EDB-Profile">{{cite web |title=Infomate (Pvt) Ltd - EDB Sri Lanka |url=https://www.srilankabusiness.com/exporters-directory/company-profiles/infomate-pvt-ltd/ |website=srilankabusiness.com |publisher=Sri Lanka Export Development Board |access-date=2026-06-22}}</ref> | ||
| Line 70: | Line 73: | ||
== External links == | == External links == | ||
* {{Official website|https://www.infomateworld.com/}} | * {{Official website|https://www.infomateworld.com/}} | ||
Latest revision as of 21:57, 31 October 2026
Infomate (Private) Limited, known as Infomate, a Sri Lankan company that provides business process management (BPM) and business process outsourcing (BPO) services.[1][2] Founded in 2005, it is a wholly owned subsidiary of John Keells Holdings (JKH), one of Sri Lanka's largest business groups, and was the country's first shared services centre.[3][4][5]
The company is based in Colombo and serves clients in Sri Lanka and international markets, including Australia, the United Kingdom, the United States, Canada, the Nordic countries, and the Middle East.[3][5] Infomate has been included in Everest Group's PEAK Matrix assessments for finance and accounting services [6] and holds ISO/IEC 27001 certification for information security.[7]
History
Infomate was established in 2005 as an in-house shared services centre for companies within the John Keells Holdings group, tasked with standardising and automating financial processes across JKH's subsidiaries using SAP best practices.[3][4]
The company later expanded from an internal service provider into a commercial BPO business serving external clients, securing its first international client in Norway.[3] It has since grown from an initial team of around 60 employees to about 650, ranking among the top six BPO exporters in Sri Lanka.[5][4]
Rural BPO model
In 2007, Infomate established Sri Lanka's first rural BPO model in partnership with the Foundation for Advancing Rural Opportunities (FARO), aiming to set up outsourcing centres in rural areas that would employ local youth and reduce migration to cities.[3][4][8]
Three rural BPO centres were established under this model:
- Ontime Private Limited in Mahavilachchiya, founded in 2007.[4]
- Seenigama BPO Technologies in Seenigama, established with the Foundation of Goodness.[3][8]
- Jaffna BPO Technology in Jaffna, founded in 2013.[4]
These centres employ young people from rural areas, predominantly women, for back-office and data processing work.[4][8]
Operations
Infomate focuses on primarily finance and accounting outsourcing.[4] Its main services include finance and accounting outsourcing (FAO), back office and data processing, business process improvement, customer help-desk and lead generation support, and human resource outsourcing (HRO) and payroll management.[4][9]
References
- ↑ "Infomate Private Limited". https://slasscom.lk/directory-detail/infomate-private-limited/.
- ↑ "Infomate (Pvt) Ltd - EDB Sri Lanka". Sri Lanka Export Development Board. https://www.srilankabusiness.com/exporters-directory/company-profiles/infomate-pvt-ltd/.
- ↑ 3.0 3.1 3.2 3.3 3.4 3.5 "Infomate Celebrates 20 Years – Sri Lanka's First Shared Services Centre". Echelon Magazine. 11 September 2025. https://echelon.lk/infomate-celebrates-20-years-sri-lankas-first-shared-services-centre/.
- ↑ 4.0 4.1 4.2 4.3 4.4 4.5 4.6 4.7 4.8 Template:Cite report
- ↑ 5.0 5.1 5.2 "Infomate: Scaling New Heights and Driving Expansion Beyond Sri Lanka". Echelon Magazine. 6 June 2024. https://echelon.lk/infomate-scaling-new-heights-and-driving-expansion-beyond-sri-lanka.
- ↑ "Integrated Finance and Accounting Services (FAS) PEAK Matrix® Assessment 2026". 2026. https://www.everestgrp.com/report/egr-2026-23-r-8438/.
- ↑ "Certified Entity: Infomate (Pvt) Ltd". IAF CertSearch. https://www.iafcertsearch.org/certified-entity/TY81kHphWwMlyGhOU0QegpDD.
- ↑ 8.0 8.1 8.2 "Infomate: A relentless pursuit of innovation, excellence, and growth". Echelon Magazine. 18 May 2022. https://echelon.lk/infomate-a-relentless-pursuit-of-innovation-excellence-and-growth/.
- ↑ "Services". Infomate. https://infomateworld.com/services/.
<ref> tag with name "DailyMirror-Growth" defined in <references> is not used in prior text.