Tudor IT Process Assessment: Difference between revisions
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This led to the definition of the AIDA (Assessment and Improvement integrateD Approach) research & development project in 2003, aiming at applying a common method for the definition and assessment of processes for both the software development and IT operations sides. The project resulted in the creation of a structured process assessment method for [[IT Service Management]] based on [[ITIL]]. That method was fully compatible with the method described in ISO/IEC 15504 originally designed to assess software development processes. | This led to the definition of the AIDA (Assessment and Improvement integrateD Approach) research & development project in 2003, aiming at applying a common method for the definition and assessment of processes for both the software development and IT operations sides. The project resulted in the creation of a structured process assessment method for [[IT Service Management]] based on [[ITIL]]. That method was fully compatible with the method described in ISO/IEC 15504 originally designed to assess software development processes. | ||
The first Process Assessment model for ITIL v2 was developed and experimented during the years | The first Process Assessment model for ITIL v2 was developed and experimented during the years 2004–2005 in partnership with ITIL experts. More experimentation took place in the following years locally in Luxembourg and several other regions of the world. | ||
In 2009 AIDA was rebranded as TIPA (Tudor IT Process Assessment) and this brand officially registered.<ref>TIPA® is a Registered Trade Mark of the Centre de Recherche Public Henri Tudor.</ref> | In 2009 AIDA was rebranded as TIPA (Tudor IT Process Assessment) and this brand officially registered.<ref>TIPA® is a Registered Trade Mark of the Centre de Recherche Public Henri Tudor.</ref> | ||
The complete method was published in the book “ITSM Process Assessment Supporting ITIL“, released in 2009. | The complete method was published in the book “ITSM Process Assessment Supporting ITIL“, released in 2009. | ||
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! scope="row" | Number of Assessors | ! scope="row" | Number of Assessors | ||
(per process) | (per process) | ||
| 2 certified TIPA Assessors (one can be the | | 2 certified TIPA Assessors (one can be the project's Lead Assessor) || 2 certified TIPA Assessors (one can be the project's Lead Assessor) || 1 certified TIPA Assessor (who can be the project's Lead Assessor) | ||
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! scope="row" | Independence of the Assessment Team | ! scope="row" | Independence of the Assessment Team | ||
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TIPA has renamed process capability as process maturity, which may cause confusion. | TIPA has renamed process capability as process maturity, which may cause confusion. | ||
TIPA for ITIL does not allow making an assessment of organisational maturity. Moreover, no benchmarking data is available so far.{{ | TIPA for ITIL does not allow making an assessment of organisational maturity. Moreover, no benchmarking data is available so far.{{citation needed|date=December 2023}} | ||
==References== | ==References== | ||