Tourism industry: Difference between revisions
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Revision as of 02:27, 1 February 2007
This topic will assist you in developing an understanding of the many aspects of the tourism industry, and an appreciation of its place in the global and local economies.
This topic is used in:
If you are interested in obtaining a certificate or formal recognition from an educational institution for your knowledge of the tourism industry:
Learning support and certification
Formal learning support and certification services for this topic is offered by:
- Otago Polytechnic - Department of Business, Travel and Tourism
Content
Following is a range of aspects to do with the tourism industry. Please feel free to expand the dot points with your own findings and research.
The Key Elements of Tourism - Products and Services
Direct elements of the Tourism Industry - Those areas of the tourism industry which come into direct contact with tourists
- Sales
- Accommodation
- Transport
- Activities
- Attractions
- Ancillary Services
Indirect elements of the Tourism Industry - Often called support sectors. Those parts of the tourism industry which may not come into direct contact with tourists, but without the rest of the industry could not function.
- Infrastructure
- Roads
- Airports
- Communications
- Public Toilets
- Signs
- Manufacturing
- Building Industry
- Electricity
- Water supply
- Sewerage and waste disposal
Brief History of Travel & Tourism Through The Ages
Travel tourist - Originating from the French word “travail’ meaning to labour or toil. Tourist is today defined as a person travelling for pleasure
The Earliest Travel & Tourism
- Business travel (3000BC)
- Trading
- Matters of state
- Military purposes
- Leisure
- Egyptians visiting pyramids (1500BC)
- Religion - Pilgrimage (4th C AD) and other sacred ceremonies
- Pleasure
- Curiosity
- Sport - Olympic Games (776BC), Polo & jousting (Persia), Swimming (Egypt), Winter sports holiday (1901)
Spa (Bath)
- First used by the Romans
- Later developed 1897 to The Terrace (at left)
- Fashionable venue for social and rehabilitating needs
- The Grand Tour
- Renaissance – rebirth
- Travel for educational experience
- Early 17th century
19th Century
- Technological developments
- Railways
- Steamships
- Capital investment
- Hotel chains and corporations
- Casinos – escape from middle class morality of Victorian England
- Outdoor Activities
- Beach bathing
- Sun tan status symbol of health and wealth
- Mobile holidays
- Bicycle
- Motoring
- Walking
Early 20th Century
- Airline Industry
- Shipping lines
- Private Motor Cars
1960’s, 1970’s, 1980’s
- Changing social patterns
- Annual holiday taking
- Special interest holidays
- Increasing prosperity and declining inflation
- Domestic and international travel
1990’s
- Failing economy
- Decline in airline travel
- Unrest
- Wars (Gulf War 1991)
- Civil unrest (Fiji)
- Terrorism
New Millennium
- Promise of golden era for tourism
- Terrorism
- September 11, 2001
- War
- Invasion of Iraq (2003)
2007 onwards - Issues - Negatives
- Global warming
- World resources - Oil
- War\coups
- Terrorism
2007 onwards - Issues positive
- Increased prosperity
- Emerging Industrial Nations – China
- Developments in Transportation
- Hypersonic jet
- Cruise Ships\Communities
- Development in Technology
- Virtual tourism
Impacts of Tourism
Economic
- International tourism receipts regarded as exports
- Expenditure by nationals abroad as imports
- Tourism leading source of foreign exchange for 38% of countries worldwide
- Contributes approximately 4.2% to the world’s Gross Domestic Product
- 78 million jobs within the industry-3.1% of total world employment
- Tourism can increase government revenue through payment of taxes by tourists eg departure tax, GST, visa fees
- Multiplier effect – more tourist dollar is spent and respent within the economy less the amount leaving in form of leakage
Economic - summary
- Major economic impact on developing countries/underdeveloped regions within country
- Foreign exchange earnings critically important to developing nations-require high level imports
- Increase standard of living creating employment and provision of facilities
Positive Environmental Impacts
- Formation parks and reserves to protect environmental sites
- Educate local community – plaques,leaflets
- Increased environmental awareness-physical improvement to landscape
- Protection of wildlife funded through tourism ventures
Negative Environmental Impacts
- Noise pollution
- Water pollution
- Air pollution
- Visual pollution
- Erosion
- Overcrowding
- Damaging wildlife
Positive Social Impacts Tourism is often regarded by the host community as an economic necessity but a social evil (Parkinson 1970)
- Employment
- Wealth creation
- Foreign investment
- Competition
- Improvement in lifestyles
Negative Social Impacts
- Inflation
- Overdependence on tourism
- Competition
- Undesirable activities
- Consumptive behaviour
Support Sectors
Public Sector - Those areas of the tourism industry which are directly controlled or organised by central or local government
Private Sector - Those areas of the tourism industry which are directly controlled or organised by individuals or privately owned companies.
Sectorial Organisations Based on the interests of a particular sector of the industry
- IATA – International Air Transport Association
- ABTA – Association of British Travel Agents
- TAANZ – Travel Agents Association of NZ
- HANZ – Hospitality Association of NZ
- BHA – British Hospitality Association
Destination Organisations - Concerned with developing and/or marketing a specific destination
- PATA – Pacific Asia Travel Association
- ETC – European Travel Commission
- Dunedin Host
- Tourism Dunedin
- British Tourist Authority
- Tourism New Zealand
Tourism Organisations - Concerned with Tourism Activity as a whole, by collecting statistics and research into the tourism phenomenon
- UN WTO – World Tourism Organisation
- WTTC – World Travel and Tourism Council
- British Industries Tourism Advisory Group
Attractions and Activities
Theme and Amusement Parks
- Bakken, Copenhagen opened in 1583 oldest amusement park
- Blackpool Pleasure Beach opened in 1896 most visited tourist site in England
- Walt Disney Corporation’s Disneyland in Anaheim and Disneyworld in Orlando attracts between 13-15 million visitors annually
Historical Buildings
- Stately homes in England number over 6000 and over 800 are open to visitors
- In Dunedin, Olveston offers tours and Larnach Castle can offer tours, accommodation, events, garden walks and restaurant facilities
Wildlife Attractions
- Establishment of zoos goes back to the 18th century – now 900 established zoos
- Safari parks increasingly popular – see animals in wild eg Kruger National Park
- Sealife centres attract crowds although dolphin shows are losing favour
Museums and Art Galleries
- Attracting new tourists through interactive displays and special events e.g. Te Papa holding Lord of the Rings exhibition
- Special exhibitions at Art Galleries
Natural Attractions
- New Zealand’s world renowned e.g. Milford Sound, geothermal activity Rotorua
- National parks world wide – related activities e.g. Yellowstone
Shopping
- Important part of tourism
- Tourist cities London, Paris, Rome, New York popular for quality
- Large malls being developed to attract visitors
- Souvenir shopping
Water Transport
Main categories
- Ocean line voyage shipping
- cruise shipping
- ferries
- inland waterway transportation
Ocean liners
- Port to port basis
- Decline because of reduced cost air transportation and oil increase
- Scheduled sailings limited
Cruising
- 250 cruise ships operate worldwide carrying 10 million passengers
- More than half cruises operate out of US ports and Americans represent 4 out of 5 cruise passengers
- Niche markets for vessels carrying 100-200 passengers
- Fly-cruises – combination of flights to and from port of departure
- Stereotypical cruise passenger – conservative and elderly sitting in deck chairs or hyper-active extrovert middle- aged looking for non-stop entertainment
- Security
- All inclusive
- Social interaction
Ferries
- Short distance – water-borne transport
- Within cities or between countries
- One of the busiest waterways in the world – English Channel
Inland waterways
- Excursion boats such as paddle steamers operate on the Murray River in Australia
- Barge holidays on canals are very popular
- Venice and Bangkok are examples of cities where water transport is both an attraction, and a means of sightseeing
Accommodation
Categories
- Hotels and luxury lodges
- Caravans and campervans
- Motels, Serviced Apartments, timeshares
- Backpacker and youth hostel
- Bed and breakfast
- Homestays, farmstays
Hotels
- Globally sector dominated by small family-owned businesses
- Can be licensed or unlicensed
- Corporate hotel chains
- Resort complexes
- Unique hotels
Caravans and campervans
- Motorhome holidays increasing in popularity both privately owned and leased
- Four million holidaymakers a year are attracted to holiday parks in the UK
Motels, Timeshares, Serviced Apartments
- In New Zealand, motels are self catering apartments. In the rest of the world, they are without cooking facilities.
- Apartments are small flats with full facilities – they can be serviced or non serviced
- Timeshares are apartments owned by individuals but leased out by managers
Backpacker and youth hostel
- Major youth hostel operator worldwide is the YHA
- Numerous privately owned hostels offer similar facilites
- Growing market with independent travellers of all ages
Bed and breakfast, Homestays, farmstays
- Wide variety of style and quality
- Increasing desire by many tourists to ‘meet the people’
- Approximately 11,500 B & B’s in the United Kingdom
Review
Wampam
No |
Wanderoo
No |
Wanderlust
Correct |
Wanderings
No |
Man-made features
No |
Natural features
Correct |
Watersports facilities
No |
Wintersports facilities
No |
Adventure
Correct |
Expedition
No |
Exploration
No |
Safari
No |
Walking holidays
No |
Skiing holidays
Correct |
Sun holidays
No |
Adventure holidays
No |
Experience the great outdoors
No |
Prevent animals being put in zoos
No |
See animals in their natural environment
Correct |
See the countryside in the safety of a group
No |
Co-ordinate the work of local tourist information centres
No |
Promote the country to potential visitors overseas
Correct |
Provide information to visitors arriving in the country
No |
Supply tour operators with photographs for their brochures
No |
Pre booked accommodation
Correct |
Transfers
Correct |
Currency exchange
No |
Return air tickets
No |
Car hire and meal vouchers
No |
Entrance fees and souvenirs
No |
Transport and accommodation
Correct |
Travel insurance and spending money
No |
Flycruise
Correct |
Port to port
No |
Liner service
No |
Traditional cruise
No |
Distributed within the local economy
Correct |
Exported to overseas companies
No |
Reinvested within parent organisations
No |
Stockpiled within the tourism industry
No |
An increase in electricity consumption
No |
Depletion of wildlife and plant life
No |
Greater pressure on the emergency services
No |
Loss of employment in supporting industries (ie restaurants)
Correct |
Details of new promotional activities which are given to competitors
No |
Serious water problems affecting the health of tourists to a region
No |
The profits from tourism being drained away to benefit other countries
Correct |
Visitors being attracted to other resorts in the region
No |
Facilities
Correct |
Size
No |
Price
Correct |
Location
No |
British holidaymakers will find the costs in the USA are lower
Correct |
British holidaymakers will find the costs in the USA are higher’
No |
Transatlantic airfares will go up
No |
Transatlantic airfares will go down
No |
The UK’s balance of payment will improve
Correct |
The UK’s balance of payment will worsen
No |
More UK residents will travel overseas
Correct |
Fewer UK residents will travel overseas
No |