Every representative has a voice: Difference between revisions
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[[Category:(Anti-)Behaviors of business process management program governance]] | |||
Revision as of 21:53, 10 April 2009
Summary
Some project implementations have made it very easy to communicate issues or to provide feedback. Built into their user interfaces, user's can contribute content to help others perform a step or raise enhancement requests. When these feedback mechanisms are provided and the features subsequently delivered on a regular cadence, the adoption rate has been higher than without these mechanisms. Additionally, formal user training is reduced and efficiency of lower skilled workers increases more rapidly.
Applies to
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Charter for BPM Democracy |