Tudor IT Process Assessment: Difference between revisions
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This led to the definition of the AIDA (Assessment and Improvement integrateD Approach) research & development project in 2003, aiming at applying a common method for the definition and assessment of processes for both the software development and IT operations sides. The project resulted in the creation of a structured process assessment method for [[IT Service Management]] based on [[ITIL]]. That method was fully compatible with the method described in ISO/IEC 15504 originally designed to assess software development processes. | This led to the definition of the AIDA (Assessment and Improvement integrateD Approach) research & development project in 2003, aiming at applying a common method for the definition and assessment of processes for both the software development and IT operations sides. The project resulted in the creation of a structured process assessment method for [[IT Service Management]] based on [[ITIL]]. That method was fully compatible with the method described in ISO/IEC 15504 originally designed to assess software development processes. | ||
The first Process Assessment model for ITIL v2 was developed and experimented during the years 2004-2005 in partnership with ITIL experts. More experimentation took place the following years locally in Luxembourg and several other regions of the world. | The first Process Assessment model for ITIL v2 was developed and experimented during the years 2004-2005 in partnership with ITIL experts. More experimentation took place in the following years locally in Luxembourg and several other regions of the world. | ||
In 2009 AIDA was rebranded as TIPA (Tudor IT Process Assessment) and this brand officially registered.<ref>TIPA® is a Registered Trade Mark of the Centre de Recherche Public Henri Tudor.</ref> | In 2009 AIDA was rebranded as TIPA (Tudor IT Process Assessment) and this brand officially registered.<ref>TIPA® is a Registered Trade Mark of the Centre de Recherche Public Henri Tudor.</ref> | ||
The complete method was published in the book “ITSM Process Assessment Supporting ITIL“, released in 2009. | The complete method was published in the book “ITSM Process Assessment Supporting ITIL“, released in 2009. | ||