Police dispatchers in Pennsylvania
Pennsylvania
In the Commonwealth of Pennsylvania, police dispatchers work within multiple jurisdictions and agencies. Most dispatching is done on the county level; for instance, while in "X" county, if 911 is dialed, the county dispatching center is the Public Safety Answering Point (PSAP). On the whole, the county dispatchers will dispatch the needed services, such as fire or police personnel, to the location in which they'r needed.
If police are needed within a jurisdiction that does not have a full time department, or none at all, the calls and/or information is passed along to the Pennsylvania State Police.
Pennsylvania State Police
Within this organization, police dispatchers are known as Police Communications Operators (abbreviated PCOs).[1][2] See reference for the job details.