Consumer Behavior in Travel and Tourism/Working with your team
(From PolyU Learn to Learn Guidelines)
1. Set ground rules
Examples:
- Be on time in each meeting
- All members share in team work
- Offer suggestions rather than criticisms
It is important that the group members agreed on the following:
- What ground rules are necessary?
- Why ground rules are important?
- When ground rules are applied?
- How ground rules are carried out?
2. Defining responsibilities
Examples:
- The leader has to make sure that ground rules are enforced
- The recorder has to record ideas in discussions
Assignment of responsibilities should be based on skills and expertise of members
3. Managing process
Examples:
- How well is each group member doing his/her role?
- How well is the interpersonal relationship?
- How well is the group working together as a whole?
You will find it very helpful to review the group process regularly, e.g. every two week or every month
All group members should participate in the review